Open Enrollment FAQ

Open Enrollment FAQ

What are the Open Enrollment dates?
  • May 9-31, 2024 effective for the Jul. 1, 2024 plan year.
  • Be sure to print/save your Benefits Statement for your records.
What happens if I forgot my password for RetaTrust.org?
  • Log in to RetaTrust.org. Click the “Log In” button on the top right corner of the page. Then click “Forgot User Name or Password” or the “First Time User” button. Continue to follow the steps.
  • Need help? Contact Client Services at 877-303-7382 or Service@RetaEnroll.org.
Do I need to log in if I am not making any changes?
  • We encourage all benefits eligible employees to login to view their elections, plan options, and rates.
  • If you do not login, your current elections will continue with the following exceptions:
    • Flexible Spending Accounts (FSAs) require reenrollment to continue participation.
Benefits Questions?
  • Contact your location’s administrator or call the vendor directly. You can find a list of vendor contacts on the Contacts tab of this website.