Whether you are enrolling for the first time, or are a returning user, you can obtain your user ID and password by visiting www.retatrust.org and following the steps below:

• Click the “Log In” button in the top right corner of the page.
• On the next screen, click the “Forgot User Name or Password” link or the “First Time Users” button.
• You will be presented with two buttons on the next screen: User Name and Password
• To get your User Name, click the User Name button and enter the email address you have verified in RETA Enroll.
  • If you have more than one verified email address, you will be able to choose where you would like your user name to be sent. Be prepared to enter the full email address matching the address you would like to use.
• If you don’t know your verified email address, click the “I don’t know the email address linked to my account” link.
  • You will be asked to enter your full Social Security Number, date of birth and zip code.
  • You will be asked to click the “I’m not a robot” box next to the reCAPTCHA icon.
• Click “Submit” and your user name will be sent to your verified email address.
• If no email address is found in your account, you will be prompted to add one. Enter the address in both boxes provided and click “Submit”.
  • A box will open on your screen titled Verify Email.
  • You will receive an email with a verification code. Enter the code in the space provided in the Verify Email box, then click “Submit”, then click “Close” on the confirmation window.
• Your User Name will be sent to your email address.
• Once you have your User Name, you can repeat the first two steps above to obtain your password.